Company’s Right and Left Eye
In today’s fast moving world Companies put in place a lot of strategies to emerge them as a market leader.There are two important things which is always considered when doing these strategies.
1. Customer Focus
2. People Focus
For clear vision we need both eyes, similarly for a company to be successful they should lay strategies which focuses on Customer’s and Associates of the Company. If both are taken care the rest of the things fall in place and you see your numbers rolling automatically.
All the companies try to do this but as time goes when the customer gives continuous business and as time fades the focus also fades down. The amount of focus given for the first project is not the same given for the nth project for that customer. As this happens the customer tends to look for second vendor and the companies loose their share of pie. Very few companies do continuous Client focus and Mining and those companies stay ahead of their competitors.
Second most important thing in strategy should be focused on associates of the company. They are the building blocks of the company and if they are taken care to the fullest extent by all aspects (professionally and personally )then the productivity of the company goes high there by achieving Operational excellence. In today’s collaborative world it is more important for Corporate Management to make sure that the associates feel that they own the company.
If these two are kept on top of all other strategies then the company can sit back and reap the benefits
